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Volunteer Leads ("Volunteer Leads," "we," "us") respects your privacy. This policy explains what information we collect through volunteerleads.com and our text messaging program, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form, book a call, email us, or text us, we collect what you provide, such as your name, business name, email address, mobile phone number, and the details of your request.
Information collected automatically. Like most websites, our site and hosting provider may collect basic technical data such as browser type, device type, pages visited, and approximate location based on IP address.

How we use your information

We use your information to:

respond to your inquiries and schedule calls;
send text messages and emails you have agreed to receive;
provide, operate, and improve our services;
send account, billing, and service notices; and
comply with legal obligations.

Text messaging (SMS)

If you give us your mobile number and agree to receive text messages, Volunteer Leads may text you about your inquiry, appointments, follow-ups, and service updates.

Message frequency varies depending on your inquiry and account activity.
Message and data rates may apply.
Reply STOP at any time to opt out. Reply HELP for help.
Agreeing to receive texts is not a condition of any purchase.

We never sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with service providers who help us deliver messages (such as our messaging platform) and only as needed to provide the service.

How we share information

We do not sell your personal information. We share it only:

with service providers who help us run our business (for example, website hosting, email, messaging, scheduling, and payment processing), and only as needed to perform those services;
if required by law, subpoena, or to protect our rights or the safety of others; or
as part of a merger, sale, or transfer of our business, in which case this policy continues to apply.

Data security and retention

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure. We keep information only as long as needed for the purposes above or as required by law.

Your choices

Texts: reply STOP to opt out at any time.
Email: use the unsubscribe link in any marketing email.
Access or deletion: email us to request a copy of, correction to, or deletion of your information.

Children's privacy

Our services are for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Volunteer Leads
Email: support@volunteerleads.com
Mailing address: Smyrna, TN

Privacy Policy